CUSTOMER.IO VS. ONESIGNAL

Push away from OneSignal

Signal your success story. Explore why OneSignal customers are choosing Customer.io for their customer engagement needs. Our data-first approach empowers you to leverage your data without limits.


Build seamless campaigns across multiple channels, including in-app, push, SMS, email, and webhooks, all in one platform. 

FEATURES

Top reasons companies choose us over OneSignal

Integrated email delivery

Unlike OneSignal, Customer.io offers managed email deliverability with expert support and no need for a separate ESP license.

Customer.io OneSignal
Deliverability support
Webhook-triggered campaigns
Custom objects
Ad audience sync
Set attributes from webhook response
Connected forms
Anonymous events
Data collections
Data warehouse sync
Live chat support
Integrated Customer Data Platform with every plan

Custom objects

We believe in data flexibility. Group your customers based on how they relate to your business, and send relevant and timely messages with custom objects.

Built to scale

From small startups to global enterprise companies with hundreds of millions of users, we built our platform to grow alongside you.

Scale, flex, and innovate

99.98%

99%

Platform uptime

Customer satisfaction score

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

4B+

35B

Daily API calls

Messages sent in 2023

3.4B+

24/5

Webhooks sent in 2023

Global support coverage

KEY DIFFERENTIATORS

How Customer.io wins

Data first for all web and mobile channels

Leverage webhooks to integrate data seamlessly across your entire tech stack. Batch update multiple profiles, associating a single data point with various people or messages simultaneously, ensuring your data remains clean and accurate. Whether you operate in a B2B, B2C, or B2B2C model, maintain a streamlined data environment.

Powerful visual workflow builder

Build multi-channel messages within a single workflow, including email, SMS, push notifications, and web/mobile in-app messages. Set conversion goals at the campaign level to easily track performance.

Multiple workspaces

Keep audiences (leads/customers), products, countries, sites/apps organized with separate workspaces, each with relevant data and associated APIs. Use the copy campaigns feature to share workflow logic efficiently across your different workspaces.

CUSTOMERS LOVE US

Preferred byproduct-led companies

We were blown away by our ability to have marketers create complex automations without having to get too technical. We also have engineers in the platform and love that both departments can easily execute their visions.

Ido Schachter

R&D Tech Lead, Guardio

We use all channels in our campaigns, when it makes sense to do so. Last month we sent over 11M emails, over 5M push notifications, almost 1M in-app messages, and almost 100,000 SMS messages from Customer.io.

Diego Schocher

Business Architect, Klar

We know how important data is. Not only that, but to own your own data. That’s why we chose Customer.io.

Daniel Sand

CEO, Wedio

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations. 

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

 ©2024 Peaberry Software, Inc.