Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.
DATA + ACTIVATION
Transform customercommunication
Manage and tailor customer messages within one unified platform. Because when powered by data, it’s more than a message, it’s a relationship.
Journeys
Craft and automate messages with unmatched flexibility and customization.
Data Pipelines
Collect and route your first-party data to all the tools you use to drive growth.
Parcel
Code, preview, and collaborate using the development platform designed for email.
ENGAGE + CONVERT
Deliver meaningful interactions
Create distinctive customer experiences across mobile and web via email, push, in-app, and SMS, powered by first-party data to engage customers where they are.
Visual workflow builder
Omnichannel support
A unified customer experience across every touchpoint: email, SMS, push, in-app, ad audiences, and more.
Drag-and-drop interface to easily outline exactly how you want your automations to flow.
A/B + cohort testing
Parcel code editor
Analytics + conversion goals
Optimize messaging through content and cadence experimentation.
A collaborative code editor to create high-quality emails.
View performance, compare metrics, and track conversion goals.
POWERED BY DATA
All your data without limits
Easily move real-time data from source to destination and craft campaigns based on unlimited profile attributes, events, or actions.
APIs + Webhooks
Move real-time and relevant customer data from A to B to with API calls and webhooks.
Event triggers
Send campaigns based on as many profile attributes, events, or actions as you need.
Reverse ETL
Keep your data in sync with native reverse ETL support for data warehouses like Snowflake and Big Query.
Custom objects
Enhance message precision with data like companies people work for, courses they've taken, or properties they own.
Unlimited sources & destinations
From data warehouses to analytics tools, confidently connect to the databases and applications you use every day.
Security you can trust
GDPR, HIPAA, SOC 2 Type II, and CCPA compliant. Choose between an EU or US data residency.
CUSTOMERS LOVE US
Preferred byproduct-led companies
Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.
Alex MacCaw
Founder
Customer.io can do what other marketing automation tools can’t—take in millions of events from users per day, segment through them almost instantly, and use any campaign action imaginable to create workflows.
Gerald Aichholzer
Digital Marketing Executive
Customer.io is an irreplaceable piece for our marketing automation and operations stacks. It's flexible and powerful, yet simple and intuitive enough such that anyone on our team can build rich, diverse customer journeys with ease.
