Craft data-driven omnichannel journeys that show you understand what is truly important to your customer.
OMNICHANNEL SUPPORT
Seamless customer interactions
No more channel silos. Bulld unique customer interactions across whatever set of touchpoints work best for your business.
Automated journeys
Create targeted cross-channel campaigns that enhance the customer experience
One-time sends
Schedule a single newsletter or AP|- triggered broadcast to any audience of your choosing
Transactional messages
Use email or push notifications to send password resets, order receipts, and more
Code and no-code message builders
Liquid personalization
Use variables and other logical statements to send dynamic messages based on customer data.
Choose to code your emails from scratch, use a drag-and-drop editor, or start with our email and in-app message templates.
Cross-device support
Localization
Subscription center
Execute your mobile cross-channel strategy with mobile and web in the same platform.
Deliver content in your customers' preferred language with multi-language variations.
Let your audience decide what messages they want to receive.
POWERED BY DATA
All your data without limits
Easily move real-time data from source to destination and craft campaigns based on unlimited profile attributes, events, or actions.
APIs + Webhooks
Move real-time and relevant customer data from A to B to with API calls and webhooks.
Event triggers
Send campaigns based on as many profile attributes, events, or actions as you need.
Reverse ETL
Keep your data in sync with native reverse ETL support for data warehouses like Snowflake and Big Query.
Ad audience sync
Automatically keep your segments in sync with Google, Facebook, Instagram, and YouTube ad networks.
Custom objects
Enhance message precision with data like companies people work for, courses they've taken, or properties they own.
Unlimited sources & destinations
From data warehouses to analytics tools, confidently connect to the databases and applications you use every day.
CUSTOMERS LOVE US
Preferred byproduct-led companies
Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.
Alex MacCaw
Founder
Customer.io can do what other marketing automation tools can’t—take in millions of events from users per day, segment through them almost instantly, and use any campaign action imaginable to create workflows.
Gerald Aichholzer
Digital Marketing Executive
Customer.io is an irreplaceable piece for our marketing automation and operations stacks. It's flexible and powerful, yet simple and intuitive enough such that anyone on our team can build rich, diverse customer journeys with ease.
